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🔍 The Jobs-to-be-done research for JAMS
The JAMS Product team has At JAMS, we have decided to set out and dig deep to understand what are the jobs that scholarly journal editors need to accomplish every day. In particular, we want to uncover:
which jobs matter more to them because failing to get them done could have serious ramifications
what is the context in which these jobs are performed, since the context may impose certain contraints or limitations
which obstacles and risks they are facing when trying to get these jobs done
the outcomes and benefits that they want when performing these jobs
To do that, the JAMS Product team is inviting Editors-in-chief of independent scholarly journals to arrange interviews and discuss what are the most pressing jobs and the most severe pain points in their work to make the journal thrive.
We will use this vital feedback to ideate and craft solutions that solve real problems and add value to our users.