Welcome to the JAMS Support Centre! How can we help you?

Find advice, answers, and tutorials from the JAMS Customer Support Team.

Getting Started

Account basics and registrations.

Manuscript Processing

The essential guide on editorial management on JAMS.

Application Features

Learn how to enable and configure optional application features.

Troubleshooting

Find the solutions for some common blockers.

Access Management

Tips and tricks on how to better optimize your website.

Search by user roles

Publisher

publisher

Journal Editor

journal editor

Handling Editor

handling editor

If you have not been able to find what you are looking for today, please reach out to us at support@jams.pub